Frequently Asked Questions

MyFlix is a free online streaming platform that indexes movies and TV series from publicly available sources on the internet. We do not host any content on our own servers — we are purely an indexing and discovery service that helps you find and watch content easily.

Yes, MyFlix is completely free. You do not need a subscription or credit card to watch any content on our platform. Simply browse, search, and start watching.

An account is not required to browse or watch content. However, creating a free account unlocks extra features including:

• Personal watchlist (My List)
• Continue watching from where you left off
• Personalized recommendations based on your interests
• Request new movies and TV series

MyFlix is accessible from anywhere in the world. Content availability may vary depending on the third-party sources that host the videos. If a video is unavailable in your region, try using a VPN to access it.

Buffering can happen due to several reasons. Try these steps to improve playback:

• Check your internet connection speed — we recommend at least 5 Mbps for HD streaming
• Refresh the page and try again
• Lower the video quality in the player settings
• Close other tabs or apps consuming bandwidth
• Try a different browser (Chrome or Firefox recommended)

Video quality depends on the source that hosts the content. Many titles are available in HD (720p / 1080p). Where the player supports multiple quality levels, you can manually select your preferred quality using the settings in the video player. HD available

Yes! Many titles include subtitles. You can toggle subtitles using the CC button inside the video player. Subtitle availability depends on the source of the content. If subtitles are not showing, the source for that particular title may not have them available.

Yes, Picture-in-Picture is supported on compatible browsers. Click the PiP icon in the top-right corner of the video player to pop the video out into a floating window. This works on Chrome, Edge, and Safari on desktop.

MyFlix works in any modern web browser on mobile, tablet, or desktop. For the best experience on TV, open the site in a smart TV browser or cast from your phone/laptop using Chrome Cast or a similar device. A dedicated app may be available — check with your administrator.

Click the profile icon in the top-right corner of the navbar and select Sign In. From the login page, choose Create Account and fill in your name, email, and password. Your account is ready immediately.

On the login page, click Forgot Password and enter your registered email address. You will receive a reset link. If you do not receive an email, check your spam folder or contact support.

While logged in, open any movie's detail page and click the ➕ My List button. The movie will be saved to your personal watchlist. You can view your list from your Profile page.

To delete your account, go to your Profile → Settings and scroll to the Account section. If you cannot find the option, contact us and we will process the deletion within 48 hours.

Yes! Visit the Request page and submit the title you would like added. We review all requests and add content based on availability and our content guidelines. Most requests are processed within a few days.

Content availability depends on third-party hosting sources. A title may be unavailable because:

• The source removed or took down the video
• The content does not meet our quality guidelines (minimum IMDb 5.0)
• It is regionally restricted by the hosting source
• It has not been indexed yet — request it here

No. MyFlix strictly does not publish or index adult content. If you come across anything inappropriate, please report it immediately using the flag button in the video player or the Report Issue page.

We do not publish movies or TV series with an IMDb rating below 5.0. This ensures a minimum quality standard across our library. Documentaries and limited-release titles may be handled on a case-by-case basis.

If the player is blank or stuck loading, try the following:

• Hard-refresh the page: Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac)
• Disable any ad-blocker or browser extension that may interfere with the player
• Try a different browser — Chrome or Firefox work best
• Clear your browser cache and cookies
• Check if JavaScript is enabled in your browser settings

MyFlix works best on modern browsers. Recommended browsers:

• Google Chrome (latest)
• Mozilla Firefox (latest)
• Microsoft Edge (latest)
• Safari 14+ on macOS / iOS

Internet Explorer is not supported. Make sure your browser is up to date for the best experience.

Audio/video sync issues are usually caused by a slow internet connection or an overloaded browser. Try these fixes:

• Pause the video for 10–15 seconds to let it buffer, then resume
• Refresh the page and seek back to your position
• Lower the video quality to reduce stream load
• Close unnecessary browser tabs to free up memory

You can report a broken video directly from the player using the flag icon in the top-right corner of the player. For general bugs or site issues, visit our Request / Report page and describe the problem in detail.